CUSTOMER SERVICE

All Muskoka Jewelry designs arrive in our signature gift box with embossed logo.

Order Online

    

Select your favourite Muskoka Jewelry items and save them in our online cart. When you checkout online, you have two ways to pay:

Credit Card - Checkout securely using your credit card via Paypal's secure checkout system. No PayPal account required.

Cheque / Money Order - Your order will be registered and completed when we receive your payment via mail.

Order by Phone

 

Questions? Concerns? We're real people and we'd be happy to take your order over the phone. You can pay by Credit Card or pay by Cheque / Money Order.

Eldo's guard dog Lulu also runs the orders desk: she speaks English and would love to hear from you!

416.871.0763

Call at any time convenient for you.

Shipping

We ship to Canada, U.S. and International destinations via standard, priority or express shipping.  Please consult our Shipping Rates for details.

Guarantee

If for any reason you are not completely satisfied with your purchase, please return it in original condition within 30 days for an exchange or refund (exclusive of shipping fees and applicable tax if any).

Please email eldo@vianet.ca for instructions.

Repairs

Please contact us for any of your jewelry repair needs. We offer professional repair service for most jewelry types.

Lose an Earring?

Single earrings can be ordered for half the current price of the pair.  It is best to return the remaining earring or send us a picture of it so we can send you an exact match.

Ring Sizer

To determine the correct ring size, download our ring sizing strip, print and cut it out. Wrap the strip around the finger on which the ring will be worn. The tip of the arrow will indicate the size.

Chains

Every silver pendant includes a classic sterling silver curb chain. We match the weight of the chain to the size of the pendant.

We use curb chains for their classic look and proven durability even in rough outdoor conditions.

 

Copyright

All designs are copyrighted by Muskoka Jewelry and Eldo Baumeister, Designer and Goldsmith.